Request deletion without the app
If you no longer have ThinkEat installed, cannot sign in, or prefer to request deletion on the web, email us using the link below. You do not need to reinstall the app to request account deletion.
Email an account deletion request
Or write to hello@thinkeat.org with the subject ThinkEat Account Deletion Request. Include the email associated with the ThinkEat account, if known, so we can find it. If you used guest access or no longer remember your email, explain that in your message.
Delete your account in the app
- Open ThinkEat and sign in to the account you wish to delete.
- Open your Profile.
- Choose Delete Account and follow the confirmation steps.
If you cannot complete those steps, use the email option above.
Data covered by a deletion request
Account deletion requests cover the ThinkEat sign-in account and personal data associated with it, such as the user profile and account-linked information. Where applicable, related food inventory and activity records are evaluated for deletion. Records belonging to a shared fridge may require special treatment to preserve other household members' access while addressing your personal information.
Some information may need to be retained where required for legal, security or legitimate operational reasons. Temporary service records, logs and backups may be subject to separate retention and deletion schedules. We will review the request and communicate any verification needs or applicable limitations.
Important information
- Uninstalling the ThinkEat app does not itself delete your account or server-side data.
- You can submit a deletion request through email even if you cannot access the app.
- If you are asking about one data record rather than the entire account, please make that clear in the request.
Privacy policy
For more details about data categories, processing and retention, see the ThinkEat Privacy Policy.